WHEN 911 NEEDS 911 – CALL SERVE & PROTECT
MEET SERVE & PROTECT
WHO ARE WE?
Serve & Protect is a unique 501(c)(3) non-profit corporation based in Brentwood TN, reaching Internationally. We serve Criminal Justice and Emergency Services professionals and their families with a Crisis Line, Chaplain Alliance, and Alliance of Mental Health Professionals. Serve & Protect was founded by former MP and Norfolk Police Detective Robert Michaels, who also serves as Tennessee Fraternal Order of Police State Chaplain.
WHY DO WE EXIST?
Serve & Protect restores heroes and rescues families in criminal justice and emergency services, including those in Law Enforcement, Fire/Rescue/EMT, Dispatch, and Corrections.
We give our clients iron clad confidentiality and personal attention. We believe that both physical health and mental health are core elements to serving those who sacrifice for us daily.
HOW ARE WE UNIQUE?
Serve & Protect is dedicated to men and women who serve, which includes their families. We are the only independent resource that provides a threefold scope of service designed to serve the individual needs of professionals and families in crisis through our Rescue Partners:
CRISIS LINE 24/7/365 Coast2Coast: staffed by active and retired first responders who understand the needs of callers and assess their level of need. They offer confidential, immediate help through facilitating three distinct options:
RESIDENTIAL CARE When warranted, our partner Safe Call Now facilitates treatment
CHAPLAIN ALLIANCE Chaplains are on call across the country
MENTAL HEALTH ALLIANCE Our network of therapists and counselors to help clients resolve issues
CASE MANAGEMENT Follow up and follow through is essential in restoration of a client
We are an independent resource working outside of employers, agencies and departments, assuring our clients of complete confidentiality and service based on their needs.
We address a client’s spiritual and emotional needs through our network of mental health professionals and national network of chaplains, based on the needs of the individual.
STRATEGIC ALLIANCES Through selectively chosen partnerships, beyond those we have forged with Safe Call Now, Mental Health Education Foundation, Firefighter Behavioral Health Alliance, and National Police Suicide Foundation, we have assembled a team to provide comprehensive help – our Resource Partners - just as unique as our first tier. These include Angels of America’s Fallen, Survivors Network for Air & Surface Medical Transport, Badge of Honor Memorial Foundation, Teen Challenge, Dr. Michael Langston, Noble Heroes, Fallen Blue, Fellowship of Christian Peace Officers, Wives Behind the Badge, National Association of Police Wives, and Wives on Duty. Each of these organizations shares the Serve & Protect commitment to serve our Heroes and their families, each meeting real, tangible needs.
Any criminal justice or emergency service professional or family member that asks for help receives help to regain emotional balance, stability, and hope.
At Serve and Protect our assistance comes from those who know the chaos, trauma and violence that can be part of our clients’ job.
OUR PROMISE
Serve & Protect tackles the problems. We wrestle through the wants, needs, desires, and yes, the pain that can overwhelm our Heroes. Even Heroes want to be safe, to be respected, and to be appreciated. Together we unpack the issues. Sometimes it’s the trauma of the job or the stress of daily living. It may be finances, marriage failure or addictions. It is anything that makes life unmanageable.
We do this in absolute confidentiality, and we see it through to help our Heroes reclaim healthy lives.
WHY IS OUR SERVICE NEEDED?
The challenge of Criminal Justice and Emergency Services often destroys families and takes lives.
- Every 17 hours a law enforcement officer commits suicide. (Forensic Examiner / FBI Report)
- 75 % of officers have been divorced – 87% of firefighters! (Firefighter Nation / Journal of Police Psych)
- 40 % of first responders are involved in domestic violence (Nat’l Center for Women & Policing / Purple Berets)
- 85% of first responders and 35% of dispatchers experience some elements of PTSD (Anxiety/Depression Mag.)
Criminal Justice and Emergency Services professionals often resist using Employer Based Assistance, too often resulting in emotional crisis. As an independent service provider, we use time-tested solutions to meet needs, we affiliate with mental health professionals and seasoned first responder Chaplains to deliver results, and we make every reasonable effort to return those we serve to duty.
The emotional well being of those we serve in Criminal Justice and Emergency Services has a direct impact on their performance and on everyone within their sphere of influence.
WE SERVE FAMILIES AND SAVE LIVES











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